Service Rendered Policy
At Celebrity Hair Company, we are dedicated to providing high-quality services to our valued clients. Our Service Rendered Policy outlines our terms, conditions, and processes to ensure transparency and mutual understanding.
1. SERVICE AGREEMENT:
1.1 Every client must sign a Service Agreement detailing the scope of work, deliverables, timeline, and payment terms before commencement of any service.
1.2 The Service Agreement serves as the primary document outlining the expectations and responsibilities of both parties.
2. PAYMENT TERMS:
2.1 Payment terms, including the amount, method, and due dates, will be specified in the Service Agreement.
2.2 For services spanning longer durations, a milestone-based payment schedule may be implemented.
2.3 Any delays in payment beyond the agreed terms may result in a halt of services until resolved.
3. DELIVERABLES & TIMELINES:
3.1 All deliverables and associated timelines will be clearly defined in the Service Agreement.
3.2 Celebrity Hair Company is committed to meeting these timelines. However, delays due to unforeseen circumstances will be communicated promptly.
3.3 Clients are expected to provide timely feedback and necessary materials to avoid project delays.
4.1 Celebrity Hair Company allows [e.g., "two"] revisions for each deliverable unless otherwise specified.
4.2 Any additional revisions may incur extra charges as per the rates defined in the Service Agreement.
5. TERMINATION OF SERVICES:
5.1 Either party may terminate the Service Agreement with a 10-day written notice.
5.2 In case of termination, clients will be invoiced for the work completed up to the termination date.
6.1 Both parties agree to maintain the confidentiality of all proprietary information shared during the engagement. This confidentiality obligation will remain in effect even after the termination of the Service Agreement.
7. FEEDBACK & DISPUTE RESOLUTION:
7.1 Clients are encouraged to provide feedback throughout the service delivery process.
7.2 In case of any disputes, both parties commit to resolving them amicably through dialogue. If a mutual solution cannot be found, the dispute may be escalated to mediation or legal proceedings as a last resort.
8. WARRANTIES & LIABILITIES:
8.1 Celebrity Hair Company guarantees that all services will be executed professionally, adhering to industry standards.
8.2 However, Celebrity Hair Company will not be liable for any indirect damages or losses resulting from the services rendered.
9. FORCE MAJEURE:
9.1 Neither party will be held responsible for any delay or failure in performance due to unforeseen events outside their reasonable control, including but not limited to natural disasters, wars, or internet outages.
10.1 Regular communication ensures the smooth execution of services. Both parties commit to maintaining open, honest, and timely communication throughout the engagement.
For any queries or further clarification regarding our Service Rendered Policy, please get in touch with our team.
Note: It's essential to consult with legal counsel to ensure that your Service Rendered Policy meets the legal requirements and best practices specific to your jurisdiction and industry.