Return Policy for Digital Products and Services
RETURN POLICY FOR DIGITAL PRODUCTS & SERVICES
At Celebrity Hair Company We take pride in the quality and value of our digital products and services. To ensure customer satisfaction, we have developed the following Return Policy. Please read it carefully before making a purchase.
- All Sales Are Final
Given the irrevocable nature of digital goods, we do not offer refunds or exchanges for any digital products or services once they have been delivered. Please ensure you read the product description and requirements before making a purchase.
- Exceptions to the Return Policy
While our general policy is that all sales are final, there may be exceptions in the following cases:
- a) Technical Difficulties: If you encounter technical problems downloading or accessing the product or service, please contact our support team at firstname.lastname@example.org. We will attempt to resolve the issue, and if we cannot provide a solution, a refund may be offered at our sole discretion.
- b) Misrepresentation: If the digital product or service is not as described and varies significantly from the product description, you may request a refund by explaining the discrepancy. Decisions regarding such requests will be at our sole discretion.
- Process for Refund Requests
If you believe you have a valid reason for a refund based on the exceptions listed above:
- a) Contact our support team within "7 days"]of the purchase. b) Provide a detailed explanation of the issue and any supporting documentation, such as screenshots. c) Our team will review your request and respond within "5 business days".
- Limitation of Liability
Celebrity Hair Co. shall not be responsible for any damages or losses resulting from the download or use of the digital products or services. Customers assume all risks associated with the download and use of these products unless explicitly stated otherwise.
- Changes to the Return Policy
We reserve the right to modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review the Return Policy periodically to stay informed.
- Governing Law
This Return Policy and any disputes arising from it are governed by the laws of [Jackson County MO. Contact Information
For questions related to this Return Policy or for assistance with any return or refund requests, please contact:
Celebrity Hair Company LLC