Errors and Shipment Delays:
We are not liable for shipment delays caused by weather or other natural or environmental factors. We make every effort to ship products within the promised timeframe, but we recommend placing your order well in advance to account for unforeseen delays. Any shipping errors must be reported within 3 business days of delivery. If an incorrect item is sent and confirmed, we will either resend the correct product or provide a refund. Please return the incorrect items to our office before reshipping the correct products.
For international customers, it is necessary to complete and submit a credit card authorization form along with all the necessary supporting documents. Once your order is placed, our Customer Service team will reach out to you to provide further instructions.
Please note that international shipments are subject to customs clearance, which can vary in rules and requirements depending on the country. Customers are responsible for any additional taxes, fees, or duties incurred, as well as arranging permits or special documentation if necessary. Invoices will be included with all shipments as the only accompanying document.
We appreciate your understanding and cooperation regarding these procedures to ensure a smooth and successful deliver.